Returns

If you are not completely satisfied with your purchase, you will have 14-days from the delivery date to return your item. Items must be returned in their original condition with the original box and any tags included. There must not be any damage to the item.

We cannot accept returns or exchanges from orders delivered outside of the United Kingdom.

We do not accept returns outside of the 14-day window.

Please reach out to us at info@caratandchain.com to process your return.